Pissed Consumer - I got ripped off 2

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I got ripped off 2

Jun 26, 2008

Sultry Hair complaint

I wish I would have known that Sultry Hair was a crock before I made my purchase.I received my hair today and man am I disappointed.First of all I ordered a 12" and received an 10" or shorter.Secondly the hair is suppose to be curly like it was in the picture and its coarse and wavy.I thought I was going to get soft pretty indian hair,but instead I got a hot mess!I called and left messages and emails to Sultry Hair but I was told that I can only exchange not return.I'm going to fight this because if they coudn't get my order right the first time.I don't want to give them the opportunity to mess up again.If you can read this........DO NOT ORDER FROM THIS AWFUL COMPANY!!!!

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Comments (2)

1. Written by NB, on 17-08-2008 01:13

As a customer, you should be happy. Real websites honor their customer satisfaction. I have replied to other postings noting to try His & Her Hair, because they provide great customer service. If I can pursue one less customer to purchase anything from sultry hair then I am adding value to fellow online consumers to not get ripped off. There are legit websites out there!

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2. Written by Elise, on 05-07-2008 19:17

You should be happy that they even want to exchange it. Most companies don't even do that. If they are willing to rectify the situation, then why are you on different chat forums trying to ruin their reputation. This complaint forum is for real complaints against real companies trying to scam people. Sounds to me like you are just upset because you want a refund. They are trying to resolve the issue you have and you are pissed. Your ridiculous.

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